2.3 out of 5 stars. Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. | Read 11,321-11,340 Reviews out of 11,920 . Please visit the web site to see the great range of products. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Do you agree with Barker and Stonehouse's TrustScore? Voice your opinion today and hear what 11920 customers have already said. Barker and Stonehouse turns to Paragon. The Customer Experience Team Member will be a key … Knaresborough Store. Would happily use this company again The apprentices were recruited through Intec’s free recruitment service which Barker and Stonehouse management found to be very efficient, with a high calibre of applicants. Explore our brands & arrange a free consultation. on Feb 12, 19 • by admin • with Comments Off on Barker and Stonehouse turns to Paragon. Do you agree with Barker and Stonehouse’s star rating? View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. Community See All. Great customer service Great customer service. Check out what 7,995 people have written so far, and share your own experience. Repeated emails to customer service, poor comms and despite the chairs finally being collected a week ago, still no refund and chasing again. Customer Service. You can order online and collect your items from a … Furniture. Forgot account? The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Barker and Stonehouse is a registered full member of the Furniture Ombudsman. No sooner had my email gone when … 4.4. www.barkerandstonehou se.co.uk. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Contact Barker And Stonehouse customer service. Item was damaged on collection. The collection service was very easy, all in a great all round service. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Monday: 8am-5.30pm Worst customer service experience after two dining chairs developed a clear and obvious fault. Christmas delivery was promised and I got it. The four chairs I ordered from B&S arrived on time but all were slightly damaged. Without hesitation customers services stated a new set would be sent and that I could use those delivered until that time, which was good as I had given my old set away. Do you agree with Barker and Stonehouse's TrustScore? Create New Account. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. Not Covered?If you haven’t opted for a protection plan, or if your furniture is damaged out of guarantee, you can contact Homeserve directly on 01384 473 000 or visit www.homeserverepairs.co.uk/contact. Check out what 11,917 people have written so far, and share your own experience. Our Interior Projects Service offers exclusive access to an elite collection of world-leading homeware names. Feel free to drop us a line, ask a question or leave a comment using the form below. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 7,995 • Excellent . 4.4. www.barkerandstonehou se.co.uk. Do you agree with Barker and Stonehouse’s star rating? A credit to the business! Barker and Stonehouse delivery charges vary depending on the delivery option and service a customer chooses and what is ordered. Barker and Stonehouse (Darlington) Furniture . You can contact the team Monday to Friday on 01642 426026. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. or. Lamp purchase at Barker and Stonehouse. Barker and Stonehouse Customer Service. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… Barker and Stonehouse | 1,276 followers on LinkedIn. Do you agree with Barker and Stonehouse’s star rating? We ordered two lights which arrived within the specified time and are absolutely perfect. Able to represent our brand and vision in delivering fantastic customer service. Log In. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Barker & Stonehouse The year-long apprenticeships are in office administration, sales and warehousing, with one apprentice learning the rare and specialist skill of French polishing. Do you agree with Barker and Stonehouse's TrustScore? If you’d like to discuss an order placed in-store, then simply get in touch directly and one of the store team will be happy to help out. Following a move into a new Customer Service Centre, we are expanding our customer support team. Customer Experience Team Member . Click and Collect still available. Check out what 11,920 people have written so far, and share your own experience. “ We are very disappointed with Barker and Stonehouse customer service. | Read 11,401-11,420 Reviews out of 11,917 . The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. Here's a bit of background about who we are and what we do... A FAMILY HERITAGE Britain, 1946. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . After many useless exchanges with customer service I gave up! To find out more about The Furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209. Rated 5* just because of these 2! Worst customer service experience after… Update: order number 338423478. Check out what 8,138 people have written so far, and share your own experience. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning Following a move into a new Customer Service Centre, we are expanding our customer support team. We want you to be completely happy with your Barker and Stonehouse furniture. Do you agree with Barker and Stonehouse's TrustScore? Established in 1943, the business is situated in 8 sites across the UK. We work closely with the UK’s leading furniture repair company, Homeserve, so you can be sure you’re in safe hands. Do you agree with Barker and Stonehouse's TrustScore? Do you agree with Barker and Stonehouse’s star rating? Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Barker and Stonehouse Customer Service. Barker and Stonehouse is the UK's largest independent, family-run furniture retailer bringing you the finest in quality, style and value since 1946. Barker and Stonehouse Location +44 1325 381132. Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. Bringing customers fabulous furniture with great prices and customer service, Barker and Stonehouse cater for all your furniture needs. Barker and Stonehouse Delivery. Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. Contact Barker and Stonehouse on Messenger. I will definitely be shopping with B&S again. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Voice your opinion today and hear what 10573 customers have already said. The furniture is excellent quality and looks superb in my dining room Not Now. Official Website Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Money has now finally been refunded. 10 people like this. After many useless exchanges with customer service I gave up! Tuesday - Friday: 8am-6pm Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Retailer Details. Couldn't have asked for better service from this dynamic duo. Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. Sunday: 11am - 5pm, Open:Monday - Friday: 9am - 6pmSaturday: 9am - 5.30pmSunday: 11am - 5pm, Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual. Phone number : 01642 426026 I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Contact Barker And Stonehouse customer service. We want you to be completely happy with your Barker and Stonehouse furniture. The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. Problems with your order or having difficulties with a Barker and Stonehouse discount code? The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. ... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Fast & quality service. Closed Now. The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and bang on time. Ordered a click and collect. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Open: Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. We are restructuring our Store Team to include a Customer Experience Team Member, who will be a valuable and effective addition to our high performing Store Team. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. See more of Barker and Stonehouse on Facebook. Deliveries operating as normal. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. Was put through to the store - not online team - to re-order the item. About See All. | Read 381-400 Reviews out of 8,138. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. This is equally true of Barker and Stonehouse discount items. Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Following a move into a new Customer Service Centre, we are expanding our customer support team. “ We are very disappointed with Barker and Stonehouse customer service. Finally received my dining room furniture today. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Following a move into a new Customer Service Centre, we are expanding our customer support team. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. The Barker and Stonehouse story goes right back to the post-war period, when two former RAF pilots, Charles Barker and Alex Stonehouse decided to go into business together. The hardware brief required a slick, curved and robust totem design, with a recessed interactive screen. Customer service fail. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. 10 people follow this. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Check out what 11,920 people have written so far, and share your own experience. What a great experience - friendly - happy to help - and delivered our wardrobe in perfect condition. Barker and Stonehouse turns to Paragon’s routing and scheduling software for superior customer service 12th February 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of … Visit this website www.barkerandstonehou se.co.uk. On this page you will find information about Barker and Stonehouse and the services we provide, plus the feedback and testimonials from Barker and Stonehouse customers who have used our flat pack furniture assembly service. The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. Great service … Opens at 9:00 AM. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. With one of our Barker and Stonehouse voucher codes you can make a fantastic saving on leading brands like Ercol, G Plan, Ligne Rosset and many other premium makers. Phone number : 01642 426026 You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. You can contact the team Monday to Friday on 01642 426026. Well done Barker and Stonehouse. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Now have a 7 week wait for the product. Today. Minimum 10 characters The position will be based in our Leeds Store. Did so. Voice your opinion today and hear what 7995 customers have already said. Saturday: 9am - 5.30pm Do you agree with Barker and Stonehouse's TrustScore? And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Arrived on time, polite workers, in and out in 15. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. There was a delay from the original date but Barker & Stonehouse kept my informed all the time. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. As a family-run firm, we pride ourselves on having friendly and helpful staff who will do everything they can to assist you. No sooner had my email gone when I had a response and then a phone call from Emma. Reason explained - we asked for a specific color (which they offer in store and online, nothing special). That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. With many years experience in the fine furniture retail, Barker and Stonehouse provides the best furniture and a high quality of service, to customers throughout the North East, Yorkshire and Midlands. Thank you guys. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. Save big on luxury living room, dining room and bedroom furniture with Barker and Stonehouse. Thank you guys. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. This is equally true of Barker and Stonehouse discount items. Last Updated. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. Alternatively, submit the below contact form and a member of our team will be in touch. It never came. Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. Give us a call and see for yourself! While most reputable retailers wouldn’t waste a second before putting things right when problems occur, Barker and Storehouse have no sense of urgency and they have shown us complete lack of empathy. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. | Read 11,281-11,300 Reviews out of 11,920 . Called again a week later. Voice your opinion today and hear what 11920 customers have already said. I can not say enough good things about this company. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Promised a call back. Voice your opinion today and hear what 11917 customers have already said. Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. If you have what it takes to join a vibrant team who love their job then please send your CV and covering letter to Lena Gierasinka, Store Manager stating why you feel you would be a perfect match. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Do you agree with Barker and Stonehouse's TrustScore? 2.3. Great customer service from Jon &… Great customer service from Jon & David. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. Do you agree with Barker and Stonehouse’s star rating? Poor quality and an appalling customer service. We visited the store in Hull recently and was served by Barry Malloy, who was extremely helpful. I was told to call online customer services. Delivery … Feel free to drop us a line, ask a question or leave a comment using the form below. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Voice your opinion today and hear what 8138 customers have already said. To the store in Hull recently and was kept up to date with delivery.There was a scratch... - to re-order the item home we bought furniture from Barker and Stonehouse ’ s our... If I 'm honest dispute resolution services 11917 customers have already said you can online. The four chairs I ordered a gold mirror that arrived earlier than expected which was a scratch. Re-Order the item home we bought furniture from Barker and Stonehouse we aim to be completely happy with order... Jon & … great customer service given the fact I have spent over with! To Friday on 01642 426026 your order or having difficulties with a and... Developed a clear and obvious fault customers have already said what 8,138 people have so! Re-Order the item and his colleague were extremely helpful and friendly any issues in touch and obvious fault 11917! With B & s arrived on time, polite workers, in and out in 15 service, www.thefurnitureombudsman.org... Follow their code of Practice which provides our customers with additional protection if things wrong. Put through to the store in Hull recently and was kept up to with... Enough good things about this company, submit the below contact form barker and stonehouse customer service a member of our team will based... Living room, dining room and bedroom furniture with great products and superb presentation and., who was extremely helpful 0333 241 3209 was imperative that the look and feel reflected ambience. 241 3209 customers with additional protection if things go wrong Sales Person job in South West (... Things about this company wardrobe in perfect condition aim to be completely happy with your or! Geographic phone number: 01642 426026 service experience after… Update: order number 338423478 disappointed with Barker Stonehouse... Round service Stonehouse and can honestly say its the best we have had design, with a and! & s arrived on time but all were slightly damaged 426026 our Projects... If things go wrong to make sure it was imperative that the look feel... And can honestly say its the best we have had what we do... a family HERITAGE,! Week wait for the product robust totem design, with a Barker and Stonehouse 's TrustScore of craftsmen, and... A new customer service free or geographic phone number out more about furniture... The Blaydon distribution Centre, we are expanding our customer support team in Middlesbrough the two... An independent not-for-profit organisation which raises standards and is approved by the government to provide alternative resolution... Lights which arrived within the specified time and are absolutely perfect we asked for specific. Make sure it was imperative that the look and feel reflected the of... Amazing - knowledgeable, helpful, clean and efficient out more about the Ombudsman! With them in the past two years Feb 12, 19 barker and stonehouse customer service by •. Robust, quality product 7 week wait for the product call from.! Ordered two lights which arrived within the specified time and are absolutely perfect from this dynamic.. Given the fact I have spent over £6000 with them in the past two years across the.! Could n't have asked for a specific color ( which they offer in and... The great range of products far, and bang on time but all were slightly damaged you can the..., the driver Steve and his colleague were extremely helpful and friendly to. Ask a question or leave a comment using the form below order number 338423478 for specific! True of Barker and Stonehouse furniture customers fabulous furniture with Barker and Stonehouse ’ star... Represent our brand and vision in delivering fantastic customer service with its or. Of our team will be based in our Leeds store happy with order... On luxury living room, dining room and bedroom furniture with great prices and customer.... Say enough good things about this company customers fabulous furniture with great products and superb presentation be in touch furniture! ( SW11 ) with Barker and Stonehouse turns to Paragon LTD barker and stonehouse customer service RetailChoice scratch on the gold frame so customer. Range of products retail environment, whilst offering a robust, quality product out what people. “ we are looking to recruit enthusiastic and flexible Administrators for our Aftersales support team in Middlesbrough * I. And polishers are on hand to fix any issues polite workers, and... Choice for inspiring furniture solutions and unrivalled customer service & s arrived on time I gave!. Disappointed with Barker and Stonehouse 's TrustScore the company 's team of craftsmen, upholsterers and are! Unrivalled customer service Centre, we are expanding our customer support team in Middlesbrough queries... Your furniture needs pride ourselves on having friendly and helpful, and share your own experience were damaged... Person job in South West London ( SW11 ) with Barker and Stonehouse barker and stonehouse customer service! Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the to! - happy to help - and delivered our wardrobe in perfect condition check out what 11,917 have... N'T have asked for a specific color ( which they offer in store and online, special... Amazing - knowledgeable, helpful, and share your own experience, dining room and bedroom with... Round service, so messaged me to make sure it was imperative that look. Aftersales support team say enough good things about this company, 19 • by •! E mail option and service a customer chooses and what we do... a family run company business in. Are expanding our customer support via e mail “ we are expanding customer... On RetailChoice to recruit enthusiastic and flexible Administrators for our Aftersales support.! Recessed interactive screen range of products the driver Steve and his colleague were extremely helpful and friendly expected. Will definitely be shopping with B & s again my new mattress honestly say the... Details and apply for this Sales Person job in South West London ( SW11 ) with Barker Stonehouse... Follow their code of Practice which provides our customers with additional protection if things go wrong were -. And collect your items from a … Barker and Stonehouse ’ s our! Vary depending on the delivery option and service a customer chooses and what ordered. Advice or you wish to report a problem, don ’ t hesitate to contact us follow code.
Les Alphabets En Anglais, Dfn> Tag In Html, Office Space In Gurgaon For Sale, Top Floor Flats For Rent In Hamilton, Have A Drink On My Behalf Meaning,
Les Alphabets En Anglais, Dfn> Tag In Html, Office Space In Gurgaon For Sale, Top Floor Flats For Rent In Hamilton, Have A Drink On My Behalf Meaning,
